Shipping Policy

Main Information
- Order Cut Off Time: 14:00
- Order Handling Time: 0-1 Business Days
- Order Transit Time: 2-4 Business Days
- Shipping Price: Flat rate of £9.99 for all orders 

Shipping Process
Orders received before 14:00 are processed and dispatched on the same working day. Orders received after 14:00 are dispatched on the next working day, excluding weekends and holidays.

Once your order is placed, you'll receive regular updates on the order status, shipping details, and a tracking number via email once the order is dispatched.

Shipping Rates & Delivery Estimates
We offer £9.99 for all orders within the United Kingdom. Standard delivery typically takes 2-4 business days.

Cancellation Process
If you want to cancel your purchase, please do so shortly after submitting the order. Send an email to info@alplexnosings.co.uk and we will help you with the order cancellation. We process orders quickly and once your order gets into the handling process, it cannot be cancelled. In case you email us too late and the order is already being processed, you can always send it back. For return process instructions check our Return and Refund Policy. 

Delayed orders
Orders may experience delays during times of high demand or busy shopping periods. If your order is delayed, please be patient and allow for up to 3 extra business days. If your order has not arrived after this time, please reach out to our customer support team at info@alplexnosings.co.uk.

Damaged orders
If your package arrives damaged, it is important to document the damage by taking detailed photos immediately. Afterward, contact our customer support team at info@alplexnosings.co.uk and make sure to include your order number. For any shipping inquiries, our customer service is available five days a week.

Address:
Alplex Nosings by Alplex Ltd
142 Chatteris Avenue, Romford,
England, RM38EU United Kingdom
Company Number: 15149004
Email: info@alplexnosings.co.uk
Phone: +44 7861 265555
Mon - Fri: 8:00 - 17:00